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TESTIMONIALS:

 
Cary (Kez) Svanberg, Michael Hasemer and the staff of Hasemer & Svanberg have demonstrated professionalism and dedication to their tasks far in excess of their valued clients expectations. Following are just some of the comments that their Vendors have felt obligated to write in relation to their skills and service:

Dear Cary

RE: Sale - 23/161a Willoughby Road, Crows Nest

Dear Cary,

A sincere thank you to you for your assistance in selling my apartment recently. I was impressed by your professionalism. You were considerate by consulting with me on how I wished my apartment to be presented with respect to advertising text and artwork and you provided me with regular progress reports so that I was always kept up to date. You showed respect to both myself and prospective buyers and to put it in your words 'the market is very ophisticated' and I believe you treated it as such. Contrary to current speculation of a slump in apartment prices in the Sydney market, you succeeded in selling my apartment for an optimal price, hence I am extremely happy with the outcome.

Regards,

Dianna Levy


Dear Mary

RE: Sale - 5/115 Burns Bay Road, Lane Cove.

I would like to sincerely thank you for your invaluable support in helping me sell my townhouse at 115 Burns Bay Road, Lane Cove.

Your approach was always professional and you went out of your way to ensure my property presented well and was marketed in a manner that attracted many buyers. Your advice to bring in a stylist and to fix a few features helped us maximise the sales price for the property.

I paticularly valued the fact that you took the time to address all my concerns and instil confidence in me that always keeps the interest of your client at the forefront. Your tenacity and composure is also admirable.

I would recommend you to anyone looking to sell their property and I wish you lots of success and happiness both professionally and personally

Thanks again

Regards

Nancy Macolino


Dear Cary

RE: Sale - 8/161A Willoughby Road, Naremburn

Thank you for your efforts to sell my property.

Your level of service throughout the sales process, and through to exchange, was beyond my expectations. Clearly your drive and enthusiasm has achieved this result, which is $10,000 above my base price.

As a Vendor it is very comforting to be dealing with an agent that keeps me up to date at all times and is committed to achieving the best result possible.

In my humble opinion your professional approach should be the benchmark for your industry.

 

Regards

Jamie Wilson


Dear Kez and Michael

RE: Sale - 15/161A Willoughby Road, Naremburn

Thank you for your efforts in selling our property - the final result was fantastic!

We appreciate the manner in which you handled our sale - the easy nature of which we were continually  informed throughout the process made you great to deal with.

Your knowledge of a prospective pruchaser's buying signals is second to none, as is your local market knowledge.

We are amazed at how many prospective purchasers you  were able to introduce to our property.

Thanks once again.

Tim Wallace and Sam Simpson 


Dear Kez

I am writing to thank you for your efforts in the successful sale of our property at Tyneside Avenue Willoughby. Both Liz and I were ecstatic with the result, which exceeded our expectations by over $70,000.

Kez, I was impressed from our first meeting as to your strategies to control the auction process to prevent prospective buyers from knowing our expectations. Your constant follow-up and feedback reports kept us well informed as to the level and nature of interest from prospective buyers, and we were pleased that eight of the twelve people who requested contracts showed for the auction, five of which bid on the day.

I have to compliment Mary, Michael, your Auctioneer and the bidders who made the day a resounding success. Despite the tactics that one of the bidders used, and had obviously picked up from one of those property shows, neither you nor the Auctioneer lost control of the auction process and that is probably what saw us achieve a result so significantly over our expectations.

Yours faithfully,

Stephen Drane

(Castlecrag)


    
Dear Cary,

…We wish to say a great big THANK YOU for all your efforts which resulted in the very fast sale of this property. How you managed to accomplish this in the space of four days still has our heads spinning.

…our property was sold for the asking price which was far more than we thought we could be achieved.

We did very much appreciate that you kept in touch with us on a daily basis and sometimes a few times each day to let us know the progress of the sale.

We feel sure that your professional approach and your easy good manners would have impressed potential purchasers, as it did us……

Lynn & Suzzanne Watson
(Cammeray NSW 2062)


I have known Michael Hasemer since 1st September 1999 when I engaged his services as a Real Estate Agent representative to sell my house.

The preparatory work done before listing my dwelling on the market was very comprehensive and most helpful.

Michael was always willing to discuss matters at short notice and his manner was very pleasant.

He was successful in selling my house at its market value in four days, which was three weeks before the auction day.

Herbert Rose
(Neutral Bay)


Dear Cary,

I am very happy with your professionalism and efforts in achieving a surprising outcome at last night’s ‘in-room’s’ auction of my Federation home. The house attracted keen interest from a well-informed market, which resulted in a healthy attendance at the auction (four interested parties) and a sale price in excess of the reserve by $40,000. All this was achieved within a month from the time I decided to sell the property!

Thank you for going beyond your normal call of duty by having extended open-for-inspection sessions on three successive weekends. This was an opportunistic initiative, which brought in people who were inspecting neighbouring properties listed by other agents. Around 200 groups came through and 9 contracts were issued during the standard four-week marketing campaign. Your follow-ups after the inspections were thorough, which gave me the assurance that no prospective buyer gets left out.

I was impressed with your negotiation skills at the initial sales presentation. Putting a property up for sale is a financial risk for the vendor, because one stands to lose around $5,000.00 (or more) if the best offer fails to reach realistic expectations. Having a negotiable set of terms for the charging of services, which suited my requirements and budget.

Michael Lee
(Melbourne)


Dear Michael

You are to be congratulated for managing a situation, which I hear, was chaotic, requiring tact, diplomacy and a knowledge of your work.

I greatly appreciate your handling of the sale of my property situated at 15 Reginald Street, Mosman.

Sincerely

E.H.S Asman
(Mosman)


Dear Cary,

……I’d also like to thank you for all your help in selling my house in Willoughby. You were a great support and what could have been a traumatic time went so smoothly and pleasantly and thanks to you we had no problems at all.

Again my many thanks and I wish you and your future clients well.

Margaret Harkness
(Isle of Capri, QLD. 4217)


Dear Cary,

We wanted to write a letter of appreciation to you ………

…. for the great sales campaign that culminated in the sale of our house for a price at the top of the range for our suburb.

We found (you) to have considerable knowledge of our area and we were also impressed with your continued success and superior profile. We found the process to be much less stressful than we anticipated and a lot of that was due to your approach and feedback. We looked forward every Wednesday and Saturday to returning home after our open for inspection to read your notes on keen buyers. From the outset you handled the sale professionally and you constantly kept us informed for all the developments.

The rest is history – a price well above our expectations. We were thrilled with the auction results.

In short we would like to place on record our grateful thanks and appreciation to you ….…

…….for providing great customer service.

June Roberts and Rob Ellis
(Northwood)


Dear Kez

Lynn and I were delighted with your conduct of the sale. The marketing program and your efforts in pursuing potential purchasers were each very effective. We also appreciated your keeping us informed of expressions of interest ahead of the auction, and your excellent management of both our price expectations and those of the purchasers.

Richard Kridemann
(Vaucluse)

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